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Real estate agency has streamlined transaction support and trained its back office to work with an AI agent.
ASCN Team
19 June 2026
Transactions at the agency were slowing down not at showings, but rather at the paperwork: contracts, mortgage packages, registration. We conducted an audit, implemented a transaction support agent, and trained the back office to work with them. Documents are now being prepared many times faster.
Where did the problem come from?
The back office was manually collecting documents for each transaction. Mistakes, rework, waiting, the client was nervous, the manager was distracted by status updates.
What we did
5-day audit, agent implementation, then back office training (3 employees).
- Collects transaction documents according to the checklist.
- Prepares draft contracts and applications.
- Suggests missing documents and maintains the status of each transaction.
- Submits the completed set to the lawyer for review.
What we got in numbers
| Indicator | Before | After |
|---|---|---|
| Document preparation | 1–2 days | hours |
| Errors and rework | frequent | rare |
| The team can fine-tune the agent themselves | no | yes, after training |
How long it took and how much it cost
Audit 5 days, implementation 3 days, training of 3 back office employees.
| Stage | Duration | Budget |
|---|---|---|
| Deal Process Audit | 5 days | $600 |
| Support Agent Implementation | 3 days | $1,500 one-time |
| Back Office Training (3 people) | 2 days | $400 |
| Agent Operation and Support | ongoing | ASCN Agent Subscription Personal |
What you can do
- Transaction Support Agent. Collects and prepares documents according to the checklist.
- Team Training. We teach employees to develop their own agent.
- Incoming Request Agent. Instant response and qualifications.
On this page
Free analysis of your business
- Find 3–5 points for automation
- Estimate time and money savings
- Pick a ready case or build one for your task
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