Finding customer pain points on Reddit and social media

Use ASCN Agent to automate the process of finding customer pain points and conducting market research - all you need to do is set up your account and start using it!

General Description

This template is perfect for marketers and entrepreneurs who want to quickly conduct market research by finding customer pain points in order to develop solutions. Utilize ASCN Agent by creating your own workflow through the “Last 30 Days” functionality and accessing data from the last month, with pre-built functions included. Reddit provides you with free access to the API; therefore, you will need API keys for both Reddit and X (you can begin for about $100 per month for the X API). The ASCN Agent will work with Reddit alone if you are not using X; however, it is still effective as an automated research tool.

An analysis is performed by the ASCN Agent, identifying the most common problems, complaints and requests made by users. This information creates new product opportunities that solve existing problems. Data collected during the research process is delivered through Telegram, enabling you to be responsive to the market.

How the Automation Works

Automating market research through the ASCN Agent is a straightforward process, with several steps:

1. Download the pre-built workflow for the “Last 30 Days” to analyze historical market data for your selected topic for the last 30 days.
2. Conduct a study on your chosen topic to discover user pain points and complaints.
3. Select one of the identified user pain points or problems and use the ASCN Agent to create an MVP that addresses the problem.
4. In order to regularly monitor the market, set up the ASCN Agent to provide you with data updates weekly.

The ASCN Agent automates the above processes, providing you with time savings and improved accuracy of your information. ASCN Agent gathers and processes information obtained from Reddit and other forms of social media (harvester) to identify common user issues and requests. Based on this information, the ASCN Agent identifies viable new product development options to address real-world user problems. The ASCN Agent will provide you with your research information through Telegram, enabling you to be responsive to changes in the market and make rapid decisions.

Why It Is More Effective Than Manual Work

The ASCN Agent automates and increases the efficiency of market research. No longer will you spend hours manually sifting through forums, social networks, and reviews. The ASCN Agent automates the research and analysis process for you. This gives you the time to concentrate on strategic decisions.

With the ASCN Agent, you will now have immediate access to real, unfiltered user data with regard to the problems they are experiencing. This data gives you a more accurate and precise sense of your potential customers' market needs as opposed to sanitized survey data collected through traditional survey methods (such as telephone and on-line). The ASCN Agent’s ability to gather data from direct sources (like Reddit and social media) will provide you with a more accurate understanding of which problems your potential customers face.

Because the ASCN Agent automates your research and product development, you have total freedom in the way you create new products to solve customer's problems. Simply tell the ASCN Agent what the problem is, and it will create a working prototype product to solve that problem. In addition, the ASCN Agent will help you create prototypes faster and get your product to market faster than you could through the manual process.

Receiving regular updates on your data is extremely important. You can set an agent schedule to receive updates once a week about new market trends and opportunities. If you follow this schedule, you will always have current information about changes and trends in the market, and will therefore be able to quickly adapt to new trends and offer timely, relevant solutions to those trends.

What Results Users Get

This solution gives you immediate access to authentic customer issues while you prototype the minimum viable product (MVP) necessary to address these challenges without any extensive manual data gathering or software programming. The time it takes marketers or entrepreneurs to gather and analyze information has dramatically decreased which provides them significant amounts of time to focus on developing marketing strategies.

This method provides marketers with the ability to use online social media sites like Reddit to gather vast amounts of information from social media groups related to specific topics to identify the most commonly experienced problems and challenges that users are facing. The data collected allows marketers and entrepreneurs to develop new products and services that actually address existing challenges, and research findings will immediately be sent out to entrepreneurs via Telegram so they are able to respond quickly and efficiently to changes occurring in the market.

One entrepreneur identified the challenge that many OpenClaw users have encountered with configuring their product. As a result, ASCN Agent developed a web based application to help simplify the configuration of OpenClaw. This web application helped OpenClaw's users develop their skill sets, therefore enhancing the user's experience and considerably reducing the number of hours it would take to initially secure the configuration of OpenClaw.

Thus, marketers who use these solutions will now receive:

• Automated market research reports written using the information gathered from Reddit and social media sources with respect to validating real requests and complaints made by consumers and how often these issues were being reported.
• Identified real consumer problems and complaints received from actual customers, ranked based on the number of complaints received by each group.
• Developed a minimum viable product to address the most frequently complained about problem associated with the consumer complaints received from each group.
• Instant notifications of any new market opportunities sent via Telegram.

Thus, by using this system users will be able to create products and services that can actually solve customer issues quickly and efficiently and therefore accelerate business growth and overall customer satisfaction.

Implementation Examples

Based on the feedback of those that have used this template, it has been shown that marketers/entrepreneurs have used this template to automate the process of conducting market research as well as the process of developing MVPs that effectively solve real issues faced by their customers. The software system is designed for the rapid discovery of user pain points; therefore, companies are quickly able to create “real world” prototype products that address user needs.

An ASCN Agent user has a common experience in that they identified that many users of ASCN Agents have trouble with configuration and finding the right skills. ASCN Agent created a very simple web-based application to help users set up their systems by providing hints on how to do so. This reduced the amount of time it takes to set up the system, and has enhanced the overall user experience.

Another example is a market research user who completed a project on market research for the technology industry, where ASCN Agents assisted in identifying that many people had issues with the complexity of setting up and using various tools. Based on this data, a minimum viable product was created that simplified the integration and management of tools, resulting in higher customer satisfaction and increased sales.

What You Get

The “Finding Customer Pain Points on Reddit and Social Media” template using ASCN Agents will provide you with a tool for automating your market research and creating a minimum viable product. Below are some of the elements of this template:

This template includes automated market research, identification of the most common problems and complaints reported by users, MVP creation, and ongoing monitoring of new market opportunities. With these results in hand, you will be able to produce products that address user problems more quickly and effectively, which will help increase your business growth and improve your overall customer satisfaction.

• Automated Market Research – The system collects and analyzes data from the Reddit and Social Media platforms so that you can collect information from real users about problems and complaints.
• Identified Problems and Complaints: ASCN Agent has compiled a list of the most common issues that your potential customer base face to help you identify which ones are most relevant to them.
• Minimum Viable Product Creation: Once you have identified an issue, ASCN Agent can generate a Minimum Viable Product (MVP) solution for you. An MVP can be tested quickly to evaluate potential solutions using real-time user feedback.
• Regular Updates: ASCN agent can also be scheduled to provide regular market monitoring by sending you a weekly summary of new opportunities. Weekly updates will go to your Telegram account; allowing you an opportunity to respond quickly when changes occur.

Launch Instructions

Launch automated market research with ASCN Agent by completing these steps:

1. Install the “Last 30 Days” pre-built workflow, found in the ASCN Marketplace. You will need this to analyze data from the previous 30 days.
2. Select a topic and configure search parameters for research. After you install the template, you will configure parameters to complete market research. ASCN Agent will collect and analyze the information and identify actual users’ problems/complaints.
3. Create an MVP for selected user problem. Once you collect data from your market research, select one of the issues identified and submit your request for ASCN Agent to create an MVP solution to that issue.
4. Set agent schedule for ongoing market research and receive weekly summaries. Configure your agent schedule to auto-generate summaries of new opportunities each week so that you receive your updates through Telegram and can react quickly to changes.

With the completion of these four steps, you will have automated the market research and the MVP development process while saving time and improving data accuracy. ASCN Agent will perform all the tasks required to allow you to focus on strategy and bring products to market more quickly.

To initiate market research with ASCN, you can provide the following prompt:

Using the “Last 30 Days” template perform research on the user issues experienced in the [industry of interest] and organize the results according to the following:

• Top user issues (place in frequency order)
• Associated complaints/feature requests
• Unmet solution gaps
• New product opportunities

To configure the agent schedule, use the following prompt:

Each Monday morning, research what people are posting about [your niche] on Reddit and X using the “Last 30 Days” template. Summarize top opportunities and send to me via telegram.