

Yandex implemented AI agents into its testing process, leading to a 30% acceleration in automated test writing and the daily generation of hundreds of checklists. QA engineers now spend half as much time on routine tasks, focusing on more complex and creative challenges, with overall time savings measured in hundreds of hours per month.
In a large IT company like Yandex, routine in QA processes isn't just a loss of hours; it's a direct hit to product release speed. Endless manual checks, repetitive test cases, monotonous automated test writing—all this distracts qualified engineers from truly important tasks, slows down releases, and increases costs. This doesn't have to be the case, and today, this problem can be solved with AI agents that take over up to 80% of routine operations.
Yandex, with its abundance of services and continuous development, faced a common problem for large IT companies: routine in testing processes. The QA domain, with its clear structure, repetitive patterns, and high task granularity, had long been considered an ideal candidate for applying generative neural networks. QA engineers spent a significant portion of their time on:
These tasks, though critically important for product quality, consumed the valuable time of highly qualified specialists, diverting them from more complex analytical and research tasks. The problem was not only in time loss but also in potential employee burnout and slowing down development cycles.
Early MVPs created in various Yandex departments showed that AI agents could successfully generate simple automated tests and decent checklists. However, scaling revealed a significant problem: the quality of AI work sharply dropped when moving beyond narrow scenarios. What worked well for one engineer was unsuitable for a team of 15, let alone a thousand testers across the company.
The rapid emergence of multiple AI prototypes led to a "zoo" of technologies, where each team created its own solutions. This created difficulties with support, standardization, and a lack of common quality metrics. To avoid administrative pressure and maintain team motivation for innovation, Yandex adopted a compromise solution:
A key element was the Test Management System (TMS), integrated with AI tools. TMS became the central point for orchestrating all AI use cases in testing, ensuring seamless operation, control, and standardization of processes.
AI agents were designed as multifunctional assistants, deeply integrated into existing QA processes. Their primary task was to automate routine and repetitive actions, freeing up engineers. Three key areas of work were identified:
Implementation proceeded in stages, starting with the least risky but most labor-intensive tasks. The first step was the integration of AI agents for checklist generation. After this process showed stable results, AI assistants were integrated into the automated test writing process. Simultaneously, the development and retraining of agents for manual test execution were underway.
A key success factor was team training. The central team conducted specialized training sessions so that QA engineers could effectively use the new tools and trust them. This approach not only implemented the technology but also changed the work culture, making AI a natural part of daily operations.
| Metric | Before AI Implementation | After AI Implementation |
|---|---|---|
| Time for checklist creation | Baseline | Reduced by 50% |
| Number of checklists generated | Not applicable (manual work) | More than 200 daily |
| Speed of E2E automated test writing | Baseline | Increased by 30% |
| Share of active AI usage in teams | 0% | 30-60% |
| Accuracy of manual tests by AI agent | 0% | 45% (target 80%) |
Thanks to the implementation of AI agents, Yandex achieved significant results:
Yandex's case demonstrates that AI agents can radically change approaches to QA, making processes faster, more efficient, and less costly. If your QA team faces similar routine problems, here's where to start:
If this case sounds like what's happening in your company, our manager can help: he'll analyze your business and niche for free and point out where an AI agent would bring a real result in your case. Message the manager