Thomson Reuters ONESOURCE+: 199% ROI with AI for Compliance

Thomson Reuters ONESOURCE+, an AI-powered platform, has enabled companies in the financial and manufacturing sectors to achieve a 199% ROI. An independent Forrester Consulting study revealed that the implementation of AI agents fundamentally transformed the approach to compliance, reducing fraud by 95% and significantly boosting operational efficiency.

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From Fragmented Chaos to a Single Source of Truth

Before ONESOURCE+, companies faced fragmented tools, a lack of visibility, and excessive manual work. Teams relied on spreadsheets, siloed databases, and disconnected workflows to manage tax, trade, legal, and risk requirements. This led to duplicated efforts, dangerous compliance blind spots, and slowed down business scaling.

The consequences were measurable: client onboarding could take days or weeks, regulatory audits required manual data collection and mobilization of large teams, and export order approvals dragged on for 2-3 days. Quarterly, companies faced the threat of multi-million dollar fines for non-compliance.

What Changed with ONESOURCE+

The implementation of ONESOURCE+ didn't just replace old tools; it completely transformed the operating model. AI agents allowed a shift from reactive incident detection to proactive, real-time screening. Automated identity verification, sanctions screening, and continuous transaction monitoring replaced manual processes that often missed early warning signs.

One client reported a 95% reduction in fraud risk:

“We went from catching fraud after the fact to preventing it before it happened. Thomson Reuters helped us mitigate fraud by 95%,” — Senior Risk Manager, Enterprise Risk, Financial Services.

Measurable Results and Savings

The Forrester study identified three categories of quantitative benefits:

• Fraud Prevention. The model showed a 95% reduction in fraud risk, equivalent to $1 million in risk-adjusted present value over three years.
• Operational Efficiency. Across legal, risk, tax, and trade departments, an average of 20 hours per employee per month was saved. The cumulative effect is $11.8 million in operational efficiency gains over three years. For example, foreign trade zone management, which previously required seven full-time employees, is now managed by three. Export sales order approvals decreased from 2-3 days to seconds.
• Cost Savings. ONESOURCE+ replaced outdated compliance databases, manual screening tools, and fragmented reporting platforms, leading to an annual saving of $128,000 in avoided legacy system costs.

A Unified Platform for Compliance

ONESOURCE+ brings together tax, trade, legal, and risk functions into a single Intelligent Compliance Network. It is built on Thomson Reuters' AI and over 150 years of expertise, ensuring reliable and defensible decisions. With over 200 APIs, ONESOURCE+ integrates with existing ERP, CRM, and trade systems, embedding compliance into everyday workflows.

Source: legal.thomsonreuters.com

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