AI Agent for Avito: What It Is and How to Use It

An AI agent is a smart assistant (aka an AI) capable of completing many tasks without your supervision; such as publishing and updating your listings on Avito, answering buyers' questions, regulating prices based on market conditions, and monitoring your advertisement performance.

The AI agent will be able to understand the context of messages, have the ability to adapt to different situations, and through every interaction it has with you, it will become more intelligent.

The technical function of the AI agent can be defined as operating on language models, connecting to the official Avito API, and responding to various events — such as the arrival of a new question or the change of an item's status.

Put simply, rather than performing all of the tasks manually, you will have a virtual assistant that works 24/7 to monitor the marketplace so that you can respond to potential buyers quickly.

The Need for an AI Agent on Avito

It takes between 4 and 6 hours to respond to approximately 50 messages, update approximately 20 listings, and continuously track your competitors measuring performance. In contrast, an AI Agent can perform all of these tasks in a matter of minutes, without the need for confusion or mistakes.

Additionally, the competition on Avito is extremely high. Research shows that a product is sold three times faster if there is a response to a message within five minutes of receipt. The AI agent will provide this instant response. In addition, the agent evaluates the most popular listings along with which search terms provide the best results and when buyer activity peaks. This information is then used to change how the agent performs tasks, such as changing the time the agent publishes listings; revising a listing's name; or removing a listing that does not sell.

Advantages of using AI agent with your Avito listings

First, the AI agent is fast, responds in less than 7 seconds and has the ability to keep up with 20-30 conversations at one time.

Second, the agent saves you money: a single AI agent will replace anywhere from 2-3 managers, costing 1,000 rubles per month vs. an average manager salary of 30,000 rubles/month. The savings is huge for those on a tight budget.

Third, the AI agent adds personalization to your experience. Each time a buyer interacts with the AI agent the agent remembers that interaction and uses that information to suggest new products from similar brands based upon earlier searches.

Finally, the AI agent operates 24 hours a day, is never tired and can process requests while you sleep or not answer them until the weekends or holidays.

How does the AI agent interact with the Avito platform

Integration into Avito's API and other technical capabilities

Avito offers an official API (application programming interface) that allows you to manage your listings that include creating, modifying and deleting listings, viewing statistics on your listings and all messages sent to and from you. You can connect your account with the AI to Avito using a unique token you obtain from your personal Avito account.

A token is basically a key provided by Avito to allow the AI to operate on your behalf. All data is stored using encryption to prevent unauthorized access.

In addition to using the API, the agent will, at times, go through public Avito pages looking for competitor prices and new listings as well. This is done through web scraping, which is basically an automated browser.

Set & Manage Listings Automatically

The agent is capable of creating its own listing using your defined parameters (category, headline, description, price, images) and will submit those listings for moderation as well. If anything goes wrong with the listing, the agent can quickly fix those errors.

Automatically Managing Your Listings with No Involvement from You

Auto-boost to the top: The agent will know when to boost items' placements on the website in order to receive maximum views.

Dynamic pricing: The agent will monitor competitor pricing and adjust your price accordingly.

Testing Text: The agent will test various headlines/descriptions and will use the best performing headline/description in order to maximize performance, while also removing poorly performing ones.

All actions taken by the agent are logged, so that at any time, you can see what has been changed and why.

Main Features and Benefits of AI Agent for Avito

Auto-Placing Listings

If I want to create one listing manually, it takes me 5-10 minutes to do so, and if I have 50 listings, it will take days. An AI Agent will take 10-15 minutes to create and publish entire lists. To create these listings, the user must upload a spreadsheet containing the data associated with the listings to be created.

Also, while creating the listings, the AI Agent will:

• Optimize the listing description;
• Adjust keywords used within the listing;
• Verify that any photos used in the creation process meet all quality criteria and will pass moderation.

For anyone who constantly updates their product database, this is a major benefit as new products will be available to the customer right away versus having to wait weeks for shipment.

Sales Management

An agent can answer the most common questions in seconds, which saves you time answering the same questions yourself. The average amount of time an agent will take to provide an answer is between three to five seconds for most frequent questions.

For questions that are more complex, such as "Can I pay with a credit card when it arrives?" the agent will analyze the request on an in-depth level and provide the answer. Any question that is out of the ordinary will be transferred to you for you to handle. I have seen a conversion rate of about 15-20% without the use of an agent, but when an agent is utilized, the conversion rate increases to 30-35% because every inquiry has been answered and the response time is extremely quick.

Market Analysis

Aside from providing answers, the agent will also monitor your competitors' prices and level of activity, along with which products are selling well. You will receive a weekly report from the agent containing the following information:

• Average pricing and its change.
• Five largest competitors in terms of volume and activity.
• Keywords that are performing.
• Best time to post and boost.

With this information, you will be able to make timely adjustments to your pricing/stock level, including how to reduce the price of products and/or remove non-selling products from your inventory.

Increasing Efficiency

The measurements for increasing efficiency are very simple: lower time, lower cost = greater sales. The agent will save you hours of work, reduce your labor expenses, and improve the quality of work (no spelling or typographical errors, messages will not be missed, and all data will be entered correctly). Consequently, the amount of leads generated will increase, and conversion ratios will increase, while your average dollar value of sales will either remain the same or increase as a result of upsells.

Time Saved

A typical seller on Avito spends almost six hours each day using the site. Of that time, 80% is spent on routine tasks such as responding to inquiries, updating listings and analyzing data. With an agent, that time is reduced to only between 30 and 40 minutes. Instead of having to respond to all inquiries letter by letter, the seller can simply view daily reports generated by the agent and handle those tasks that are unique (typically comprise only 5-10% of your work) to him or her. This allows the seller to use the additional time in many ways, including growing their business, searching for new suppliers and developing advertising.

AI Agents for Avito | Examples, Case Studies

Automated Collection of Leads and Analytics

A seller of auto parts in Yekaterinburg had a large inventory of over 200 items for sale. Because it would have taken far too long to manually analyze all of that inventory, he decided to have an AI agent collect statistics on the amount of views, messages sent to him and conversions made every day.

After one month of collecting statistics, the seller found that 60% of all inquiries were for Japanese-made auto parts, even though only 30% of his inventory was made up of Japanese parts. He then began purchasing more Japanese parts so that they would comprise 50% of his total inventory. In the end, his revenue from this was increased by 40% in a period of three months. The AI agent performs the seller's analytics for him, saving both time and effort.

Chatbots Communicating with Buyers on Avito

A Moscow based seller of used equipment receives 150 inquiries daily; therefore, it was impossible for the seller's managers to respond to every inquiry timely. Many inquiries never received a response and these resulted in a loss of up to 40% of sales. The AI agent was programmed to answer the basic questions of potential buyers, such as product availability, pick up times and warranty information, while still providing a personal touch in answering the inquiries.

As an illustration of how effective it can be to use an AI agent on Avito, we can look at an exchange between a buyer and an agent. If a potential buyer were to ask "What kind of refrigerator do you have?" the Agent would first clarify, "Do you have a particular model of refrigerator in mind or would you like me to find a refrigerator in your price range?" Through this clarification, the conversion ratio jumped from 18% to 32% within a month, and the amount of time it took to respond dropped from 40 minutes to just 2 minutes! The agent was also able to free up employees who were generating 50,000 rubles per month in savings without the need for new hires.

A Guide to Using an AI Agent for Avito - Step By Step

Step 1: Register

Choose a platform to develop your AI agent, such as ASCN.AI. You will have access to a quick and easy-to-use NoCode builder that allows you to build your agent without any programming experience.

Step 2: Obtain an API Token

First, log into your Avito dashboard. Click on Settings. Then API. Click on Create Token. Save your token within ASCN.AI's Secret Keys area, which is a secure storage area. Configure your user account parameters (product categories, region, agent working hours) so that your agent is able to accurately and efficiently provide service.

Step 3: Configure Your AI agent Using The Builder

Use the blocks/nodes provided in the builder to configure your AI agent, much like a construction set:

• Trigger - for receiving buyer new message events.
• AI Agent - will analyze the incoming request and identify the appropriate reply.
• Tool - will return the reply using the Avito API.

If the request was simple, the AI agent will respond without requiring you to do anything. If the request is complex, you will be alerted via telegram of the request and can check it manually. Remember to test several scenarios before deploying your agent so that it does not fail in production situations.

Getting Started

The agent can be launched via the interface once it's fully set up. For the first two days, you should closely monitor activity for appropriate responses, identify any cases of confusion, i.e. the agent having difficulty with a question like 'can you pick it up tomorrow morning?', and apply logic to clarify the timing and place of the meet. The agent will learn quickly, and from then on out you'd mostly be monitoring the dashboard and answering the most difficult questions.

Tracking Results

Each agent's action is logged (total messages processed, how many sales were generated, how many requests were handed off to a human, and how many insights were seen by viewers). All of these stats are captured within a convenient dashboard.

Metrics to Monitor:

• Response Time: 3-10 seconds. If it's longer, there is an issue.
• Conversion Rate: 25-35%, if this drops, take a look at the quality of the answers.
• Automation Level: 70-90% of all requests being handled by the agent without interaction from a human, you should aim for this level of automation.
• Cost per Lead: total of all costs divided by number of processed requests.

If anything becomes a problem, there will be an explanation provided for it on the dashboard (slow API, too many requests).

Improving Performance

Keep the knowledge base for your agent updated regularly; if your products or terms change, so should the knowledge base. Use A/B testing by developing different response types to determine which type has the highest conversion rate. Set up notifications to Telegram or email whenever the agent runs into an error or receives a question that is out of the ordinary.

It's important to remain vigilant in regards to your competitors, so you must create a process (workflow) to keep track of your five main competitors from a pricing perspective and from a position standpoint. You won't want to hesitate to use manual methods for very complicated questions because losing one client because you didn't spend enough time on an issue is more important than spending 10% of your time responding to complex questions.

Integration of Technical Features and AI Agents with Avito

API

The Avito API is RESTful and supports all HTTP verbs: GET, POST, PUT, DELETE. You need to have an authorization token (obtained by signing into your dashboard) to access the API. The most useful methods available are:

• /items - to get a listing of items (ads)
• /items/{id} - to get information about a specific listing
• /stats - to receive stats (the number of views and clicks)
• /messages - for incoming messages
• /reply - to reply to/inform a user of something.

Every request sent to the API will need an Authorization header with the token; if not, you will receive a 401 authorization error. The authorization token will be automatically populated (placed in secrets) and sent with every request. Each agent may make up to 1000 requests in one hour. If this limit is reached, the agent will sleep for a period of 10-15 minutes.

Compatibility

Since the AI agent uses webhooks and HTTP requests, connections can be established not only to Avito, but also to CRMs, Google Sheets, messengers, and other services. For example, when a buyer confirms an order, the AI agent can create a new entry in your CRM, and notify the appropriate manager of the confirmation. The AI agent can also update your inventory in your Google spreadsheet.

You will need to define the URL, method, and body of the request, in order to create a custom integration with this agent.

System Requirements

Because the agent lives in the cloud, it does not require installation on your PC. In order to access the website, you should have access to the internet via an internet-enabled device (such as a desktop, laptop, tablet, or smartphone) with an active subscription. If you plan on hosting your own instance of the platform, you will need to rent a virtual private server (VPS) that has at least 2GB of RAM and 20GB of disk space and has either Linux or Windows Server installed. Your VPS must have Docker installed so that you can deploy the platform on your own. The minimum internet speed you should have is 10 megabits per second (Mbps) so as not to experience any latency or loss of conversions.

All of your data (messages, tokens, statistics) will be stored and sent over a secure connection (using HTTPS, TLS, and AES-256 encryption). Your tokens are stored using a Secret Key and are only accessible by you as the data center cannot access your tokens. When you delete your account, all data associated with it will be permanently destroyed within 24 hours, and all data related to work history will be deleted after 30 days. You may download your logs to Google Drive or Dropbox. The agent only works with data that has been provided by you, and does not have the ability to view your private messages or financial accounts unless you have uploaded this data.

Pricing and Tariffs for Avito AI Agent

The Basic Plan allows you to process 500 messages, automate 50 listings, provide basic analytics, and 48-hour email support, therefore, this plan would be a good option for an individual seller who sells between 10-20 products, and receives little to moderate amounts of inquiries.

The Standard Plan allows you to process 2000 messages, automate 200 listings, provide additional analytic features, and access to both a customer relationship manager and Cloud integration with Google Sheets along with 24/7 email support. This plan is ideal for smaller companies who have up to 100 items available to sell and receive 50-70 inquiries daily.

The Premium package features limitless messages and listings, expedited technology assistance, individualized consultations for each business, access to beta features, and capabilities for utilizing a white-label. Premium-only marketing tools are developed for larger volume corporations with a management team utilizing those services. All packages offer a free trial allowing you to judge their usefulness at no financial risk.

"Previously, I spent 3-4 hours/day responding to customer inquiries. Most questions were repetitive, but most buyers want personalized responses. Once I set up an agent through AI, I now let them answer all simple questions, allowing me to address only the more complicated issues. I have had an increase of 25% over the last 2 months from increased sales due to a consistent follow-up to inquiries at all times of day (including weekends)."

"We now have 300+ total item listings and were unable to manually update each item like we needed to. The AI agent boosts each of our listings in the early morning and looks for comparable competitor products to then modify our pricing based on that information in the evenings. The conversion rate has increased from 12% to 28% after one quarter, while our total number of hours spent updating the inventory dropped to 20% of the previously estimated requirement (5x less time)."

"The agent does not just reply to customer inquiries; it has also begun to recommend additional products based on the customer's original interest (for example, if a customer was looking at a $50 jacket, then the AI agent will recommend matching pants and shoes). Our average check increased by 15%, despite unchanged inventory."

On average, an AI agent is not meant to replace a human; rather, it is an excellent assistant that offloads tedious work while you concentrate on strategy.

Comparison of AI Agents for Avito: Finding the Longest Lasting Solution

ASCN.AI provides a reasonably priced NoCode Builder; interface with 3rd Party APIs including CRMs; access to 24/7 support; full automation of placement, response management & analytics as well as flexible integration; no integration limitations to Avito via API; total access to development, setup, maintenance & support for all processes used. Others like Chatfuel & ManyChat offer simpler setups using prefabricated templates; however, due to limited developer flexibility, they do not provide deep integration directly to their Avito APIs. ASCN.AI provides full control and the utmost amount of freedom.

Most common questions

APIs and Configurations/Technical Questions

Do I need programming experience? No, ASCN.AI NoCode Builder is like LEGO — simply connect blocks.

How do I obtain my token from the Avito API? Go to your Avito personal account > Settings > API > Create Token; copy and paste to Secret Keys in ASCN.AI.

What happens if agent stops communicating? Check the activity log of your workflows, verify that your token copy is accurate, and review whether you have exceeded your API limits; contact support if questions remain.

Functionality/Capabilities Questions

Can the agent haggle? The agent can negotiate if you have configured those scenarios, but you should negotiate final discounts manually.

Can I use my agent(s) across multiple accounts? You can; provide separate tokens and workflows for each account but configure them from the same user interface.

Do agents work only with Avito? The agent can work via API on any platform that accepts HTTP requests.

Tips for Responding to Common Issues

Add "variable" names to agent responses (e.g., buyer name, order history, etc.) so that the conversation feels alive. If the agent is not responding during busy hours, you must either increase the server's capacity or simplify the scenario logic.

Conclusion

Summary and Benefits of Having An AI Agent on Avito

Having an AI agent to assist you with your sales efforts is not just a toy; it can provide substantial sales increases (30-40% more conversions) and take up to 5-10 times less of your time in routine activities thus greatly reducing salary expense and providing a true virtual employee that has the ability for no error, continual learning, but most importantly, from a scalability perspective, 1 agent can manage multiple dialogues and hundreds of listings and provide real-time market data. Consequently, a small business with this assistant will not be subject to the competitive pressures placed on them by larger businesses.

Quick Start: Setting up Right Now

You can register at ascn.ai, begin your free trial, and create an Avito API Token and create or import pre-configured workflow. If you require assistance completing your workflows, we could provide a fully integrated solution for your business. The opportunity for companies who embrace AI today will be far ahead of those who wait; less routine equals more sales and total control of their business without requiring additional human resources.