

By 2026, 60% of marketers will be utilizing artificial intelligence when sending out email drafts (and honestly at this point I’m surprised it is not 100%). We need to stop wasting money on useless subscription and produce actual deliverables rather than just play games. The new norm for writing emails is leveraging Neural Networks (NN) as a working tool, not a "new feature." According to statistics, open rates are up 22–34%, while the time required to create an email has gone down from roughly 4 hours to 15 minutes. Seriously think about it... 4 hours of agony vs. 15 minutes working side-by-side with a NN model.
The introduction of artificial intelligence has transformed not only the process of composing emails but also the entire Email Channel's economics. This transformation is much deeper than it appears at first glance. Companies utilizing AI are able to reduce operational costs, develop ideas faster, and personalize customer communication on an unprecedented level compared to traditional manual processes. The question is now not "to use Artificial Intelligence," but "how do we implement it without adding more chaos to our already chaotic lives?"
When it comes to implementing AI, numbers can speak volumes above any promises made. They display the significant variances between companies that have successfully implemented Artificial Intelligence vs. those that continue using traditional manual processes. Through effective email segmentation, these metrics saw growth: Opening rate (22% increase), Click-through rate (34% increase), and Unsubscribe rate (18–22% decrease) with the average time to create an Email reduced from 3–4 hours to 10–20 minutes (85% reduction).
The below table summarizes specific metrics relative to using Artificial Intelligence for Email Campaigns:
| Email metric | Before using AI | After using AI | Change % |
|---|---|---|---|
| Time to Create an Email | 3–4 hours | 10–20 min | -85% |
| Open Rate | 18–20% | 22–27% | +22% |
| CTR | 2.5–3% | 3.3–4% | +34% |
| Unsubscribe Rate | 0.8–1% | 0.6–0.65% | -22% |
| Cost Per Lead (CPL) | $12–15 | $7–9 | -40% |
Neural networks facilitate all activities, from the creation of content through analysis of the performance of the campaign. Each task has a different tool; however, the concept stays the same – AI is the assistant who provides the creator with a draft of what the email will include; the creator decides if they want to use the AI generated content and keeps track of the brand's tone and voice throughout each campaign.
AI creates the entire content for an email (subject line, preheader, body and CTA) within 1–2 minutes if the prompt for the content is written correctly. The quality of the content created will be based on the following three factors: accuracy of the prompt given to the AI, context provided to the AI and iterations performed. Similar to trading, the more accurate the signal, the better the execution.
Example of a prompt for an AI generated subject line:
You are an email marketer for a company that provides online training for small businesses on how to use AI Agents to automate their business operations. Your target audience is small business owners who are looking to reduce repetitive manual work. Write 5 subject lines to announce a new online training course on AI Agents. Tone: friendly, no hype, length: up to 50 characters.
Dynamic content can also be created using AI by selecting a combination of existing and usable elements to customize the content to different audience segments. Visuals can be integrated with data sets and analyzed based on the visual elements of your existing project and utilize the dynamic data generated by your database to create new content. This means you can generate new visual content without having to design anything or start from scratch!
Dynamic visual content generation is done using neural networks, such as DALL-E 3, Midjourney v6, or Stable Diffusion. You can create the prompt in the same way as a text prompt (i.e., scene description, style, color, and layout).
We eat with our eyes.
Dynamic content produces returns on a larger scale than regular content marketing by using data from the customer's profile (i.e., age, gender, location, and browsing behavior). For example, if a customer is in a geographical area that experiences winter, they will see winter clothing; if they are in a geographical area that experiences summer, then they will be shown summer clothing. All of this can be configured by using rules in an ESP or API, which means that this is customer-friendly, and it is why we care!
Traditional segments classify customers by demographic: Male 25–35, Female 40+. AI segmentation analyzes each customer’s behavior (email opening/closing and website time) and creates dynamic as well as other segments depending on those events.
By using predictive analytics, you can assess the likelihood that your email has a greater than average open rate before sending it. AI uses historical performance data to make a prediction about your email, once it has performed its tasks.
Utilizing A/B Testing with AI: More Than Just 'A' versus 'B'
By utilizing a multivariate analysis, AI can leverage the usage of 5–10 variants simultaneously within a single test. Traffic is then distributed to each of the variants over time to determine which combination can produce positive results in the shortest period possible. Additionally, the results from the tests will automatically be utilized in future campaigns, allowing for less guesswork and more reliance on data.
The type of task and budget allocated for each task, along with how easy integration is with each program, will all dictate which tools to utilize. While specialized platforms exist to cover all stages of marketing, universal neural networks can be utilized for generating text and ideas, while visual tools exist for creating banner ads. Many companies also provide ESPs (Email Service Provider) that have integrated AIs to allow for ease of creation, no tab-switching required. You may be able to locate pre-built workflow automation templates to support your initial use.
What’s Important in Russia: A significant portion of international services (Midjourney, ChatGPT Plus, and Jasper) will no longer accept payment via Russian bank accounts (i.e., credit/debit cards). Payment must be submitted via a non-Russian credit card (i.e., virtual accounts) or via cryptocurrency. Many domestic solutions exist (YandexGPT, Kandinsky, and Unisender) and operate without restrictions within the Russian Federation, but this currently presents a challenge, albeit a solvable one.
These solutions are specifically geared toward marketing and encompass the entire marketing cycle. Although they tend to be more expensive than are universal neural networks, the functionality of the specialized platform is tailored specifically for email marketing. You will pay a premium for this convenience.
| Tool | Functionality | Price | Integrations |
|---|---|---|---|
| Jasper AI | Generates text for email/social media/blog/etc., A/B Test templates | From $49/month (Creator) to Enterprise | Mailchimp, HubSpot, Salesforce & Google Docs |
| Anyword | Ability to forecast performance; assistance with optimizing CTAs; personalizing emails | From $39/month (Starter) to Custom | Unbounce, WordPress, Salesforce, and API |
| Phrasee | AI used to optimize subject lines, preheaders, and push notifications. Business Enterprises | Custom pricing model (starting at $5000/month) | Oracle, Salesforce Marketing Cloud, Adobe Campaign |
While the following universal neural networks were not built for e-mail use, when prompted correctly, they generate textual output at least as good as dedicated platforms, if not better. The major advantages of these options are: cheap and flexible.
ChatGPT (ChatGPT-Plus)
Cost: $20/month for ChatGPT-Plus (GPT-4) [also available free in GPT-3.5].
Examples of Uses: Ideas for subject lines, structure, ideas and edits for e-mail subject lines, messages and marketing collateral.
Example Prompt:
You’re a copywriter. Write a short email (100 words max) to announce a new AI sales agent for automating sales & service and you should be friendly and informal with no complex language. Call-to-action: get a demo.
YandexGPT
Cost: Free version available (Yandex Browser), Paid tier available for API (starting 1 Р. for 1000 tokens).
Uses: Russian Text Generation/Local Adaptation.
Advantages: Understanding of both Russian and local aspects of Russia make this more advantageous for a locally-focused brand than for those from abroad.
Claude 3
Cost: Free tier, Paid ($20/month).
Uses: Long-form Texts, Structured e-mail messages, Edits.
Specialty: this model produced by Anthropic has been designed to complete tasks requiring detailed, precise instructions more adeptly than others. Therefore, it has a degree of "smarter" details.
Visual Neural Networks for generating: banner ads, illustrations, book covers, etc., as explained below; and all prompts are built using Scene description, Style description, Color description, and Resolution description.
Midjourney Version 6
Cost: $10/month (Basic) to $120/month (Mega).
Uses: Banner and Illustration Generation for Emails to find the right prompt (payment through intermediaries from Russia). However, the end product is worth it.
DALL-E 3
Cost: $20/month as part of a ChatGPT Plus subscription, otherwise charged by API (minimum $0.02/image).
Application: use to generate basic illustrations, icons and banners.
Specialty: Integration with ChatGPT allows images and text to be created in one program. Everything can be accomplished in one window.
Stable Diffusion
Cost: Free (open source) or you can use the paid service ($10/month).
Application: used to generate images with the ability to precisely set the parameters.
Specialty: requires technical skill to install/setup locally, but gives you total control over image creation (This is for the tech-savvy!).
Some ESPs have integrated AI functions into the platform. This offers a level of convenience for you not to have to switch between services. The downside is you will be limited by the ESP’s capabilities.
Mailchimp
AI Functions: Automated subject lines, prediction-based segmentation, send-time optimization.
Cost: $13/month (Essentials) to Custom.
Application: Ideal for a small-to-mid-sized business that requires a simple tool to accomplish basic tasks using the AI component.
SendPulse
AI Functions: Text generation, autoresponder logic, chat bots for WhatsApp and Telegram.
Cost: Free for up to 500 subscribers; paid from $8/month.
Application: Recommended for use by companies that communicate through multi-channels (Email + Messenger + SMS) to customers.
Unisender
AI Functions: Content personalization, automated segmentation and send time recommendations.
Cost: 999₽/month for up to 500 emails, then depending on database size.
Application: Focused on the Russian market; localized well and has very good customer support.
HubSpot
AI Features: The content assistant to help generate text; funnel automation; predictive analytics. Pricing for their platforms and packages start as low as $50/month for marketing hub starter to enterprise solutions (starting at $3200/month). HubSpot provides businesses with all the tools they need to have their entire CRM, automation and analytics completely integrated into one complete package.
A novice would follow the 5 Steps of Email Campaign Using Artificial Intelligence. Each step will require input and participation from you, as a human; artificial intelligence does not work by itself - it is a software tool to help reduce your time spent doing the repetitive tasks associated with creating email campaigns. Simply stated, AI is a huge productivity enhancer.
Prompt Quality = AI + 80%. Without describing your task clearly, AI will produce generic content to you. To achieve highest quality of personalisation of your email message, you need to formulate a prompt with the following five elements to produce the highest quality email:
Prompt Formula:
The resulting prompt generated by this formula will be organised and ready for you to edit and publish.
Examples of Prompts for Copying:
Generating Email Subjects:
You are a copywriter. Develop five possible subject lines for sending an email to small business owners to promote a new automation course using AI agents. Subject should be no longer than 50 characters.
Creating Email Structure:
Formulate an email template for sending a newsletter to promote an upcoming AI automation webinar for small business owners. Include a subject line, preheader, three sections of content, and a call to action. The writing style should be professional but easy to read.
Text Rewriting:
Rephrase the email content to remove excessive or complex terminology and to present a clearer, more concise message while achieving the same goal with the same call to action as the original email.
The first AI output will not always be good enough, so use an iterative approach (refinement). The process will involve:
To develop both visual and formatted aspects of your email newsletter, use image generation tools such as Midjourney or DALL-E 3. The image generation request should be formatted in the same manner as above: describing a scene and dimensions. Example request for generating an email newsletter visual component:
I need an illustration that represents someone working on a laptop in a sunlit office with lots of data visual representations on display on the laptop, and a separate illustration of the same scene showing this person staring out at their office window. Style: minimalism; light colors (white, blue, grey). Format: 600x300 pixels. No text.
Once the digital image is generated, it is inserted via the ESP (E-Mail Service Provider). If adaptation is required for different segments of customers, then the respective automated rules or API process can be utilized.
The AI generated content is based on what statistics has been collected through its training. All created messages should be checked for factual accuracy, mismatches of voice and poor phrasing. The following are the three checks that should be performed on each email:
Check this list before you send:
If your spam test score is low, please make changes immediately by removing trigger words (free, assure, urgent). Then check your text-to-image ratio (it should be 60% text and 40% images) and make sure the send comes from a warmed-up domain with DKIM and SPF records in place.
The AI tools you use via an interface can be effective for one-off tasks, but if you are automating on a process level, you will need to integrate them into your API. Combining AI with your existing customer relationship management (CRM) and email service provider (ESP) systems will allow you to create an automatic trigger that will automatically generate content using the neural network you have created as well as perform the email send without any human intervention. No-code solutions can be used to set up links between the three for business process automation.
Open AI, Anthropic (Claude), and Stability AI all provide programmatic access to their respective APIs. This means you can write a script or connect them through a no-code platform like Zapier, Make & n8n so that artificial intelligence is automatically included in your workflow.
Example Scenario:
The whole process takes three to five seconds. There is currently no automated solution for creating an email template with variable data and manually entering the data for each segment using a traditional centralized email platform.
Using AI for email marketing will cause not only technological issues but also other types of issues. These include who owns the rights to the content generated, how to protect customer data while working with AI models, and how to generate text that does not sound mechanical and will not turn off your audience. There are solutions to these issues; however, it requires a conscious decision-making process to do so.
There is a lack of clarity regarding the copyright status of AI-generated content. In most parts of the world (including the US, Europe and Russia), copyright is afforded only to an author, meaning if a Neural Network created an email with no human input, there is no author of that email in the eyes of copyright law. Therefore an organisation can use AI-created content without restriction; however, AI-created content cannot be registered as protected under copyright law.
The use of AI models in your marketing cannot violate any regulations regarding the use of your customer's data which is governed by the GDPR (Europe) and CCPA (California, USA). Both regulations mandate that consent must be obtained prior to sharing users' private information (i.e., name, email address, purchase history) with third parties.
Option 1: Implement Enterprise versions of AI services (OpenAI API with Private Data, Azure OpenAI Service, and Google Vertex AI) where the data will not be kept or used for training purposes.
Option 2: Anonymize data prior to sending to the AI; for example, change names to pseudonyms, delete specific addresses, and only use aggregate statistics.
1. Few Shot Prompting/Examples
Add at least 2–3 sample pieces of text that demonstrate how your company's voice and tone is reflected in the prompt.
Example:
Here are two examples of our email: Email 1: [example email text] Email 2: [example email text] Now generate a new email with a similar tone and voice about [topic].
2. Tone of Voice in the Prompt
Use a set of guidelines to describe your brand's voice in the prompt. Examples include: Write concisely (not more than 15 words per sentence), use no bureaucratese, write using active voice (not passive), avoid words like "innovative," "unique," or "comprehensive."
3. Iterative Editing
The initial results from an AI will require additional editing. Read the text aloud if it sounds like a manual or a legal document, then rewrite the text. Include specific details, delete abstract terms and substitute complex terms with simple terms.
Initially, use free or low-cost tools: ChatGPT (the free version GPT-3.5), YandexGPT (which is only available on Yandex Browser), as well as the built-in AI capabilities offered by the ESP to create and manage email campaigns (e.g., Mailchimp, SendPulse). These options do not require any technical skill, are performed through an interface and accomplish more than 80% of standard email campaign projects. If visuals are needed, free versions of DALL-E 3 (from ChatGPT) or Stable Diffusion (with minimal experience) are both suitable.
No. Total automation without any involvement of a human is not achievable and is dangerous. Examples of what can be automated include: Draft Production, adapting written text to audience segmentation, creating a visual, base segmentation, determining the send time, and performing A/B testing. Examples of what cannot be automated and will require human intervention include: final draft production, fact-checking, strategic alignment monitoring, comprehensive review of the results, and determine the need of adjusting or changing the approach.
The best way to measure ROI from implementing AI tools is by comparing key performance metrics before and after the implementation of the AI. Metrics include: time to produce one email, cost per lead (CPL), open rate, click-through rate (CTR), and conversion rate from email to desired outcome. The ROI calculation formula is: (Value of AI - Costs of AI) / Cost of AI x 100%.
No, as long as you continue to utilize free ChatGPT and ChatGPT Plus, all data entered in the free ChatGPT will be retained by OpenAI to be utilized to develop the AI.